Last updated: 14 November 2026
Who handles your request?
DD CABS LTD (trading as DD Cabs), company number 17427855, registered in England and Wales. Registered office: 5 Linmoor Avenue, Middlesbrough, England, TS3 8QG. DD Cabs is the controller of information associated with enquiries and bookings it manages.
How to request deletion
Contact us using the telephone or WhatsApp number below. Explain that you are making a data deletion request and provide enough information to identify the enquiry or booking, such as the phone number used and approximate date. Do not send ID documents or other sensitive information unless we specifically explain why verification is necessary.
Request deletion on WhatsApp ↗
Alternatively call 07943 499823.
What happens next?
We will check your request, verify your identity where appropriate and assess which information can be deleted. We aim to respond within one calendar month, subject to extensions and exemptions permitted by UK data protection law. We may need to retain some information for accounting, legal claims or regulatory purposes, and will explain this if it applies.
Information handled by other services
Messages sent through WhatsApp may also be held by WhatsApp/Meta. Deleting our business records does not automatically delete information held independently by WhatsApp or by another recipient. Please consult those services' own privacy settings and policies as relevant.
More details
Read our privacy policy for information about data use and your rights. You may also raise concerns with the Information Commissioner's Office.